Shipping Policy
Shipments within the United States
We understand that when you make an order, you want your products as quickly as possible and we will do our best to make that happen! Most of the items we sell will ship quickly and be at your door fast.
Items will have an availability status shown once an item is selected on the product page; this availability status will also be shown on the shopping cart page and in your order confirmation email. Most products will be marked "In Stock - Requires 1-2 business days of lead time prior to shipment". These products will ship within 1-2 business days, but if you select an expedited shipping method, please note that this will not reduce the lead time before the order is shipped.
While we will do our best to ship from our New York distribution center, not all items will always be in stock at all times. In some cases, we will split the order and ship each package out to you individually. We utilize our best judgment in an attempt to get the products to you as quickly as possible.
A shipping confirmation email including carrier specific tracking information will typically be sent within 24 hours of an item shipping. For example, if you order ships out on Friday, you will receive your tracking information either Monday or Tuesday morning the latest.
International Shipments
Item/s shipping out of United States may encounter custom duty fees. These fees are based on the destination and the regulations the country being shipped to. Typically, the type and value of the product/s are determining custom duties and taxes. The buyer will be responsible for paying the customs duty.